Everything about the Supported Living Services we provide is based around careful planning with the people we support and the important people in their lives, so that we can make sure we are helping people to live the life that they would choose.
The experience and knowledge that we have of our local area really helps the people we support to get the most out of the community that they live in, which is one of the reasons that we don't develop services out of the areas that we know. Most of our staff live locally too, so they are part of the community that we are helping people to engage with.
All of our supported living services are 'bespoke' - every aspect of them is designed with the people we support to make sure that everything works for them. How much support we provide and how it is organised will depend on what each person needs and wants. For instance:
- James lives in Calcot and just needs a couple of hours' support a day. We organise when this happens with him each week so we can make sure we're there when he needs us and not when he doesn't
- David needs someone to be with him all of the time to make sure that he is safe. He has autism and gets very anxious when things happen that he isn't expecting - especially sudden loud noises or people doing things he doesn't understand. This makes living with other people very difficult for David (and in the past, for people he has lived with, too). If you remember a time when you were really, really worried about something (how it felt and the effect it had on you), that's a bit like how David felt all of the time and it led to him being admitted to hospital for his and other peoples' safety. With our help, David is now living in his own bungalow in a quiet cul-de-sac, supported by staff that he really likes and who know what he needs, down to really small details that are important to him. Because he's got control over the important things in his life, he's much less anxious. This is good in itself but the really great thing is seeing David doing new things as his confidence grows and taking part in social events that he would have really struggled with when he was so anxious.